Donation Attendant-DIberville

Position: Donation Attendant
Reports to: Assistant Manager
Job Summary: Under the supervision of the Store Manager, accepts and monitors donations. assisting donors, recording donations, sorting donations, and packing donations. Donation Attendant is also responsible for cleaning donations and maintaining a clean work area.
Exceptional customer service skills.
Meet donors at their car with friendly greetings. Render assistance as needed by donor.
Insure that receipt and Goodwill literature is offered to each donor, regardless of size of donation.
Sort, pack, and process donated items as directed by current procedure. Place clothing items on hangers and other donations in designated carts.
Maintain records such as daily reports, donor receipts or other records as needed.
Insure that no items leave the donation area. Donors wanting an item back will go through the main office.
Communicate areas of concerns to supervisor and make suggestions.
Present a professional image to the general public.
Other duties as assigned.
Knowledge Skills and Abilities
Ability to greet donors in a courteous and helpful way.
Ability to compile data for reporting system.
Able to follow instructions.
Ability to work flexible hours.
Follow company safety and security policies and procedures.
Physical Requirements:
Must be able to stand for long periods of time.
Bending and stooping.
Must be able to lift up to 50 lbs.

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