[Close] 

Customer Service Specialist

Essential Duties and Responsibilities

Receive, count, and verify incoming shipments


Assist customers who purchase and/or pick up merchandise at the Profit Center


Process and fill Sales Orders generated at the sales counter


Stock the warehouse and maintain cleanliness, order and safety


Process cash sale returns and refund paperwork in accordance with Company policy and procedure.


Pick materials for orders, assemble and package the materials for shipment/pick up


Load/unload trucks and operate a forklift safely


Drive a Hajoca truck and operate it safely in compliance with Company rules and applicable laws and regulations


Unload correct merchandise and place it where the receiving party dictates


Qualifications

As a Customer Service Specialist teammate, you must be friendly, service-oriented, and have a high level of attention to detail. An unwavering commitment to safety is essential, as well as the ability to remain calm in stressful or unexpected situations. All Customer Service Specialist team members must be able to maintain positive working relationships with vendors and customers and provide unparalleled customer service at all time.


All interested applicants must possess:


High school degree or equivalent


Be 21 years of age or older


Possess a proper and valid driver s license


Possess a driving record that demonstrates good driving skills


Pass a DOT physical examination prior to employment and every following two years for as long as you drive a company vehicle


The ability to learn to safely operate a forklift and other material-handling equipment


Know of, apply, and practice safety precautions in a warehouse and material handling environment


Our ideal candidate will also:


Have, or quickly develop, a comprehensive knowledge of product


Have 1+ years warehouse or material handling experience


Possess the drive to assist team members with other tasks as required


Basic computer literacy


Experience in customer service, counter sales, or contractor sales preferred


Able to build and maintain a positive working relationship with customers, vendors and co-workers.


Outstanding customer service and verbal communications skills.


Identify
customer needs, provide profitable solutions and close the sale.


Physical Demands


The physical
demands described here are representative of those that must be met by an
employee to successfully perform the essential functions of this job.


Sitting (in truck) 30%


Sitting (in chair) 5%


Standing 30%


Walking 35%


LiftingFrequently, up to 100
pounds


CarryingFrequently, up to 80
pounds


Pushing/PullingRegularly, up to 200 pounds


ControlsUse of both hands and
arms and use of both feet and legs


Strength levelActive, demanding


The following movements and senses are required
in this job:


Hand and finger dexterity, climbing, stooping,
crouching, kneeling, reaching, talking, hearing, near vision, far vision,
peripheral vision, color vision, and depth perception.


Environmental
Conditions


The incumbent is exposed to the following
conditions in the job:


Outdoor weather, warehouses with no climate
control, potentially hazardous equipment (such as forklift trucks, mechanical
lift gates, hand
tools, manual material handling equipment, ladders, and rubber retention
straps). The Profit Center may stock,
sell and use hazardous materials PVC pipe cement, pool chemicals, torch gas,
propane gas, solvents, etc. You may be
required to handle these materials.




Don't Be Fooled

The fraudster will send a check to the victim who has accepted a job. The check can be for multiple reasons such as signing bonus, supplies, etc. The victim will be instructed to deposit the check and use the money for any of these reasons and then instructed to send the remaining funds to the fraudster. The check will bounce and the victim is left responsible.

More Jobs

Specialist-Customer Service
Jackson, MS Baptist
Customer Service
Brookhaven, MS Pizza Hut
Customer Service
Magnolia, MS Pizza Hut
Customer Service
Raymond, MS Pizza Hut
Local Interviews for Service-Minded Customer S...
Tupelo, MS American Income Life Insurance
Local Interviews for Service-Minded Customer S...
Hattiesburg, MS American Income Life Insurance